Terms of Use – Radiance Cabs
Effective Date: 02/02/2026
Welcome to Radiance Cabs. By accessing or using our website https://radiancecabs.in and our services, you agree to follow and be bound by these Terms of Use. If you do not agree, please do not use our website or services.
1. About Us
Radiance Cabs is a cab and taxi service provider based in Nagpur, Maharashtra, India, offering local, airport, and outstation travel services.
Website: https://radiancecabs.in
2. Acceptance of Terms
By using our website, calling us, or booking our services, you confirm that:
- You are at least 18 years old, or using the service under supervision.
- You agree to comply with these Terms of Use.
- You accept our Privacy Policy and Refund Policy.
3. Use of Website
You agree to use this website only for lawful purposes and in a responsible manner.
You must not:
- Provide false booking information
- Attempt to damage or hack the website
- Misuse contact forms or phone numbers
- Copy website content without permission
We reserve the right to restrict access in case of misuse.
4. Booking and Service Use
- Bookings can be made via website, phone, WhatsApp, or partner platforms.
- All bookings are subject to availability.
- Confirmation depends on driver and vehicle availability.
- We may cancel a booking in unavoidable circumstances.
5. Pricing and Payments
- Fares depend on distance, duration, and route.
- Extra charges may apply for tolls, parking, night driving, or waiting time.
- Payment must be made after trip completion unless prepaid.
- We accept cash, UPI, and other approved methods.
6. Cancellations and Refunds
- Cancellation charges may apply.
- Refunds are processed as per our Refund & Cancellation Policy.
- No refund will be given for no-shows or late cancellations.
Please read our separate Refund Policy for details.
7. User Responsibilities
Customers must:
- Provide accurate details
- Behave respectfully with drivers
- Maintain vehicle cleanliness
- Avoid carrying illegal or dangerous items
Any damage caused will be recoverable from the customer.
8. Driver and Vehicle Policy
- All drivers hold valid licenses.
- Vehicles are maintained regularly.
- In case of breakdown, we will try to arrange alternatives.
- We are not responsible for delays beyond our control.
9. Intellectual Property Rights
All website content including:
- Logo
- Text
- Images
- Design
belongs to Radiance Cabs and may not be copied without written permission.
10. Limitation of Liability
Radiance Cabs is not responsible for:
- Traffic delays
- Weather conditions
- Road closures
- Loss of personal belongings
- Third-party actions
Customers are responsible for their own property.
11. Third-Party Services
We may use third-party services for:
- Payments
- Maps
- Analytics
- Customer support
We are not responsible for their independent policies.
12. Privacy and Data Use
Your personal data is handled according to our Privacy Policy. By using our services, you agree to this data usage.
13. Modification of Terms
We reserve the right to update these Terms of Use at any time. Changes become effective when posted on the website.
14. Suspension or Termination
We may suspend or block access if a user:
- Violates these terms
- Misuses the service
- Causes harm to drivers or vehicles
15. Governing Law
These Terms are governed by the laws of India. Any disputes will be handled in courts located in Nagpur, Maharashtra.
16. Contact Information
For questions regarding these Terms of Use, contact:
Radiance Cabs
📍 76, Sai Nagar, dabha, Nagpur, Maharashtra
📞 Phone: +91-9307863302
📧 Email: contact@radiancecabs.in
🌐 Website: https://radiancecabs.in